Computer and Technology Support Group

         Activity Name: Computer and Technology Support Group
         Point of Contact: Keith Shumaker 
(See Resident Directory for contact information)
         Missions:
1. The computer support volunteer group helps residents with their PC and Mac (Apple) computer and electronics issues.
Typical issues: Computers, cell phones, digital hearing aid wireless setups, printers, Alexa, Google, receivers and  sound systems, resetting equipment or explaining how to use TV or cable remotes or helping to connect a new printer.  

         How to request help: Contact the front desk staff; they will show the current volunteers list.  Residents select and contact a volunteer and arrange an appointment.
         Fees:  None.
         Current and Future Events: None scheduled
         Volunteer Members: T
he front desk maintains an updated list of volunteers and their contact information.

Help is available for Electronic Devices including: Computer systems, laptops, tablets/iPads, smart phones, digital hearing aid wireless setups, printers, Smart Speakers (Alexa, Siri, Echo Dot, etc.), sound systems, TV systems, and remote controllers.

For Apple and Mac help sessions dealing with Tips, Tricks, and Techniques (iMac, iPhone, iPad) contact Bob Seigel who conducts the weekly small-group discussion and demonstration sessions. 

 For PC Support:
                         Bill Odle; Richard Bendorf; Bob Stuckert; James Dower
 For Apple Support:
                         Hal Welch; Ed Lubbers; Dan Corcoran; Ron Miller; Bob Seigel; Bill Odle

Paid Support – Charges by the hour.  Charles Ozell (Is not a resident).  210-669-3169 carlosozzie@yahoo.com
 
  
       COMPUTER SUPPORT VOLUNTEERS NEEDED:
The computer support volunteer group needs volunteers. No specific skills are needed, just the willingness to help older residents with their computer and electronics issues. Many times, it’s just a matter of resetting equipment or explaining how to use TV or cable remotes or helping to connect a new printer. We often learn right along with the resident needing help. It’s always a rewarding experience to provide free assistance to those in need. If you would like to help, please contact Keith Shumaker (see Resident Directory).