Computer and Technology Support Group

         Activity Name: Computer and Technology Support Group
         Point of Contact: Keith Shumaker (See Resident Directory for contact information)
         Mission:
The computer support volunteer group helps residents with their PC and Mac (Apple) computer and electronics issues.
Typical issues: Computers, cell phones, digital hearing aid wireless setups, printers, Alexa, Google, receivers and  sound systems, resetting equipment or explaining how to use TV or cable remotes or helping to connect a new printer. 

If we can’t fix your issues, we will point you to other resources to get help. Feel free to call anyone on this list if you’re having problems with your electronics. And we do not accept payment since we are all your neighbors.

         How to request help: Contact the front desk staff; they will show the current volunteers list.  Residents select and contact a volunteer and arrange an appointment.
         Fees:  None.
         Current and Future Events: None scheduled
         Volunteer Members: The front desk maintains an updated list of volunteers and their contact information.

Help is available for Electronic Devices including: Computer systems, laptops, tablets/iPads, smart phones, digital hearing aid wireless setups, printers, Smart Speakers (Alexa, Siri, Echo Dot, etc.), sound systems, TV systems, and remote controllers.

For Apple and Mac help sessions dealing with Tips, Tricks, and Techniques (iMac, iPhone, iPad) contact Bob Seigel who conducts the weekly small-group discussion and demonstration sessions. 

PC Support:

Bill Odle 2510

Bob Stuckert 1814

James Dower 859

Apple Support:

Ed Lubbers 865

Dan Corcoran 1709

Ron Miller 433

 

Thrift Shop Electronics Donation Pickup

SAVE the Computer and Electronics Activity of the BSTW Thrift Shop! Due to the upcoming relocation of the Computer Electronics Shop and the retirement of its longtime manager, Keith Shumaker, the BSTW Thrift Shop urgently needs a dedicated resident to take over the refurbishing and sale of donated computer and electronic items. Keith is more than willing to explain the current process and assist with setting up the new facility (location TBD). The new manager will have full autonomy over operations. If no one steps up, this valuable and profitable service—serving the community for over two decades—will come to an end. If you are interested, contact Keith Shumaker (contact info in resident directory). 

Until someone in the community steps up to take over refurbishing equipment for sale by the Thrift Shop,  the computer shop will no longer be picking up equipment to move to Apt 1107 and no longer be open for sales.  I have been selling what I could at discount hoping to reduce inventory to minimize moving costs (charged to the Thrift Shop) for moving equipment and supplies to a new location (to be determined).
Please Update your list by removing PICKUP  and by Deleting
Keith Shumaker (retiring) and Bob Seigel (leaving BSTW).
Best wishes to the group and thank you for the many hours spent helping residents with their equipment: Keith Shumaker

 

Paid Support – Charges by the Hour

Charles Ozell carlosozzie@yahoo.com 210.669.3169

Paid Support – Charges by the hour.  Charles Ozell (Is not a resident).  210-669-3169 carlosozzie@yahoo.com
 
         COMPUTER SUPPORT VOLUNTEERS NEEDED:
The computer support volunteer group needs volunteers. No specific skills are needed, just the willingness to help older residents with their computer and electronics issues. Many times, it’s just a matter of resetting equipment or explaining how to use TV or cable remotes or helping to connect a new printer. We often learn right along with the resident needing help. It’s always a rewarding experience to provide free assistance to those in need. If you would like to help, please contact Keith Shumaker (see Resident Directory).