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DRAC-Comment

Resident Feedback Comment Card . . . . Your inputs make a difference.

Your feedback is delivered to the Chair of the DRAC, Morrison management, and the Resident Services Director. If asking for a response, please allow two business days. If this is being filled out by a DRAC representative on behalf of a resident, please put their name but your email. Comment cards are summarized at the monthly DRAC meeting.

My comment concerns the following (Select all that apply)

Comment
Critique
Kudos - Compliment
General Recommendation
Staff Recommendation
Food related
Service or Dining Experience related

Name *

First

Last

Optional: Cottage or Apt number, and DRAC Representative.

Email *

Please provide details here. Include date and time of meal or situation.

Date & Time of meal:

Optional feedback. Meal Time & Type: Select all that apply.

Dine in
Take Away
Lunch
Dinner
B&A
Bistro
Holiday Meal
Themed Meal
Pop-Up Special Entree
Sunday Brunch
Private Catering Event or Meal

Please provide details which can help reward positive staff, and allow for correcting identified issues.

If you desire a reply:

I would like a reply.

Do you recommend a staff member for employee recognition? Please let us know who, when and why.

Survey of your dining experience

In the following entries, provide your feedback on the Quality of Food; Service; and your overall Dining Experience. Please also use a numerical value if appropriate, with this grading scale: 1 Poor; 2 fair; 3 Good; 4 Very Good; 5 Excellent.

Your comments on the Quality of Food: This includes Temperature; Attractively Presented; Menu Variety; Meeting Dietary Requirements; Meal Quality; and Seasoning.

Your comments on the Quality of Service: This includes Staff's Courteousness; Responsiveness to Requests; and Assistance with Meals.

Comments on your Dining Experience: This includes Room Cleanliness; Visible & Responsive Management; Take Out Experience; Green Containers; and your Overall Satisfaction (Poor-Fair-Good-Very Good-Excellent)

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